Account · last resort, by design

Close account & delete data

We'd rather fix the problem — but this door is real, and it's yours

Closure is blocked right now — 2 things are open

APX-2026-08412 arrives tomorrow (deliver, or cancel before dispatch) and RET-2026-01187 owes you a $249 refund (let it land first). We block closure so money and parcels can't go missing — the button below unlocks the moment both close.

Exactly what happens

$41 rewards credit is forfeited — spend it first; pending +$29 included.

Wishlist (6 items), saved addresses and cards are deleted; linked Google/Apple/PayPal tokens revoked.

Invoices & GST records kept 7 years (ATO law), return records 3 years (ACL) — sealed, not usable for marketing.

Reviews & Q&A become "Anonymous, verified buyer" — public threads stay readable, your name leaves them.

30-day cool-off: log back in and everything restores exactly as it was. After day 30, deletion is final.

Before you go — is it something we can fix?

Too many emails One tap kills all marketing — transactional only from tonight A product or service let me down Tell us which — a human replies within a day, with a fix or a refund Privacy concerns Export or correct first — or name the concern and our privacy officer calls you Just leaving — no fix needed Respected, no exit survey, no "are you sure" maze beyond this page

Confirm closure

Type CLOSE to unlock I understand $41 credit is forfeited and deletion is final after 30 days*

Locked while APX-2026-08412 and RET-2026-01187 are open. Inputs enable automatically once both close.

Prefer a human? 1300 273 948 — closure requests by phone get the same 30-day cool-off, no retention pitch.

Close account & delete data

Exactly what happens

Before you go — is it something we can fix?

Confirm closure

One email a week. Worth opening.