APX-2026-08412

Packed · on manifest SLA met · dispatched 41 min after payment

Charlotte Murray Customer view

Fulfilment timeline

Paid — Stripe

11 Sep 4:47pm · pi_3Q8xApexAU21vT · Visa •••• 4242 · $598.00 incl. GST $54.36

Picked — MEL-DC wave 2

5:04pm · picker D. Nguyen · shelf B4 (parka) + cage 2 (headphones)

Packed + weighed

5:21pm · station 3 · 4.2 kg · double-boxed (high value)

Label + manifest — StarTrack Express

5:28pm · STX-88412-VIC · signature required · SMS window sent 1:41pm today for Fri 12 Sep 2–3pm

Awaiting courier scan

4:30pm pickup missed (van breakdown) · rolls to Sat 8:30am · delivery still Fri — linehaul re-booked

Delivered — signature or safe-drop per instructions

Customer authorised blue-bins safe-drop at 2:15pm lock today

Items

Eucalyptus Hooded Parka — Sage M APX-WOM-0412-SG-M · $249.00 · AW26 markdown applied $249.00

QuietComfort Ultra — Ocean APX-ELE-1188-OC · $349.00 · MAP: coupons blocked on this line ✓ $349.00

Express delivery — Melbourne metro FREESHIP rule (≥$150) · StarTrack Express · signature $0.00

Event log (immutable)

7:58pm: system — linehaul re-booked after missed pickup (carrier fault code CF-12)
5:28pm: wms — manifest MEL-PM-2214 closed, 41 parcels
5:21pm: wms — pack complete, weight 4.2 kg vs expected 4.1 kg ✓
4:47pm: payments — capture succeeded, risk score 12 (low)
4:47pm: shopfront — order created (registered checkout, 4m 12s)

Full audit with actor IDs lands in Phase 14 (RBAC).

Delivery

Charlotte Murray
14 Banksia Street
Fitzroy VIC 3065
0412 345 678

Instructions (customer-set 2:09pm): "Side gate usually open; behind the blue bins if out. Small dog loud, ignore." · safe-drop authorised · gate 4471# · drop-pin: side path

Method: Express metro · free over $150
Window: Fri 12 Sep 2–3pm · SMS sent
Signature: Required · waived by safe-drop auth

Payment

Capture: $598.00 · 11 Sep 4:47pm
Ref: pi_3Q8xApexAU21vT
GST: $54.36 (1/11)
Rewards: +$29 pending on delivery
Disputes: none · chargeback risk low